I. Introduction
Planet Fitness is a popular gym chain known for its affordable memberships and “Judgement Free Zone” philosophy. While many people enjoy their membership at Planet Fitness, some may find that it no longer fits their needs or that they have to move away from an area with a nearby Planet Fitness location. However, cancelling a Planet Fitness membership can sometimes be a challenging process, leading to frustration and confusion. Luckily, Planet Fitness offers an app that makes cancelling your membership simple and convenient.
II. Step-By-Step Guide for Cancelling Planet Fitness Membership on App
If you’re ready to cancel your Planet Fitness membership, the app is the easiest and most straightforward way to do it. Follow these simple steps:
- Open the Planet Fitness app on your smartphone or mobile device.
- Log in with your Planet Fitness account credentials. If you don’t remember your account information, click “Forgot password” or “Forgot username” to recover it.
- Click on the “Account” tab at the bottom of the screen.
- Scroll down to find the “Cancel Membership” button and click it.
- Follow the on-screen instructions to complete the cancellation process.
Once you confirm your cancellation, you will not be charged any further and your membership will officially end on the date stated by the Planet Fitness app.
It’s important to note that you cannot cancel your membership through the app if you still owe outstanding fees. Make sure to pay off any balances or fees that need to be cleared up before trying to cancel through the app.
III. Reasons to Cancel Your Planet Fitness Membership
There are numerous reasons why someone may want to cancel their Planet Fitness membership. Some of these reasons include:
- Financial reasons
- Lack of time to attend the gym
- Moving away from a location with a nearby Planet Fitness
- Unhappiness with the gym’s facilities, equipment, or other aspects
- Personal reasons, such as changes in health or fitness goals
If you find that your membership no longer aligns with your current lifestyle or goals, cancelling your membership can be a responsible decision. Using the app can make the process fast and seamless, allowing you to move on without any hassle.
IV. FAQ-style Guide to Cancelling Planet Fitness Membership on App
Here are some common questions people may have when trying to cancel their Planet Fitness membership through the app:
1. Do I need to give any notice before cancelling my membership through the app?
No, you do not need to give any notice when using the app to cancel your membership. The app will guide you through the cancellation process, including the final date on which your membership will terminate. However, it’s best to cancel with sufficient time before your next billing cycle in case there are any issues that need to be resolved.
2. Will cancelling my membership through the app result in any fees?
No, cancelling your membership through the app will not result in any fees, as long as you do not have any outstanding balances or fees on your account. However, if you do owe money, Planet Fitness may charge you a cancellation fee or require you to pay off the remaining balance to complete the cancellation.
3. Can I still use Planet Fitness facilities after cancelling my membership through the app?
No, once you cancel your membership, you will no longer have access to any Planet Fitness facilities or services.
4. Can I cancel someone else’s membership through the app?
No, you can only cancel your own membership through the app. If someone else needs their membership cancelled, they will have to do it themselves.
5. What if I change my mind after cancelling my membership through the app?
If you change your mind after cancelling your membership through the app, you can contact Planet Fitness support to reinstate your membership. However, there may be additional fees or steps required to do so depending on how much time has passed since the cancellation was confirmed.
V. Benefits of Cancelling Planet Fitness Membership on App
There are many benefits to cancelling your Planet Fitness membership through the app, including:
- Easy and convenient cancellation process
- No need to visit a physical location or call customer service
- Avoidance of long wait times or hold times on the phone
- Quick confirmation of cancellation and termination date
The app is a convenient and efficient way to manage your Planet Fitness membership, and cancelling through it saves a lot of hassle and stress.
VI. Comparison of Various Ways to Cancel Planet Fitness Membership
While the app is an excellent way to cancel your Planet Fitness membership, there are other methods available. Here is a comparison of the in-person, website, and app methods of cancelling membership:
In-person
Cancelling your membership in-person requires visiting your local Planet Fitness location and speaking to a staff member. While this allows you to get confirmation of your cancellation in person, it can be time-consuming and require transportation to the location.
Website
Cancelling your membership through the Planet Fitness website is possible but can require navigating through multiple pages and prompts. The website can be frustrating to use, and there may be long wait times for confirmation of your cancellation.
App
The app is the most convenient and straightforward method of cancelling your Planet Fitness membership. It requires no physical travel or waiting on hold, and the process can be completed in just a few minutes.
Overall, the app is the best choice for ease and simplicity, but the other methods may be more suitable depending on your situation and preferences.
VII. Troubleshooting Tips for Cancelling Planet Fitness Membership on App
While the app is typically very reliable, there are some common issues people face when using it to cancel their Planet Fitness membership. Here are some tips to help you if you experience any problems:
- Make sure to pay off any outstanding fees or balances before trying to cancel your membership through the app.
- Restart your app or device if you encounter any technical errors.
- Ensure that you have a stable internet connection when completing the cancellation process.
- Double-check that you are following each step carefully and have entered the correct information.
- If you encounter any persistent issues, contact Planet Fitness support for help via phone or email.
These tips should hopefully resolve any issues you encounter and allow you to complete the cancellation process easily and efficiently.
VIII. Conclusion
Overall, cancelling your Planet Fitness membership through the app is a quick, simple, and stress-free process that can help you move on from your membership and avoid any unnecessary fees or delays. Whether you are cancelling for financial reasons, lack of time, or other reasons, the Planet Fitness app is the most efficient and convenient way to do so. If you have any issues or questions when using the app, contact Planet Fitness support for assistance. Hopefully, this guide has been helpful in your journey towards cancelling your Planet Fitness membership.
